Flemish Client Manager

Location: Amsterdam, Noord-Holland, Netherlands

Department: Operations

Type: Full Time

Min. Experience: Entry Level

We are looking for a native Flemish Client Manager to join our team in Amsterdam on a full time basis. The Client Managers’ primary responsibility is the day-to-day communications through the telephone with our Dutch clients. The focus being on assisting Clients build websites and other digital marketing products.

We are looking for a highly motivated, results oriented individual with excellent organizational and communication skills, strong work ethic and the ability to operate in a pioneering, dynamic and fast-growth environment. You must be flexible and deadline driven, a self-starter with ability to take ownership of your work. 

Responsibilities

  • Manage customer contact pro-actively, handle questions and requests whilst giving the best customer service
  • Handle inbound and outbound calls and emails
  • Gather assets for projects from clients
  • Successfully obtain customer requirements and prepare these for internal production for website and video projects
  • Create briefs for copywriters and designers
  • Order intake and tracking through order management system, keep order management systems up to date.
  • Be client facing as well as liaise with internal production resources
  • Support in project and process coordination and reporting
  • Support in development of new products and formats

Skills & Qualifications

  • Flemish mother tongue is required for this role,  knowledge of English is a must
  • Excellent written and oral communication skills.
  • Basic understanding of SEO / SEM / Social media / Web Production 
  • Keen interest in Digital marketing and willingness to learn 
  • Strong organizational skills
  • Basic copywriting knowledge
  • Experience in proofreading copy and creating content 
  • Demonstrate excellent attention to detail
  • Demonstrate ability to work well with others and take on responsibility in an open team environment
  • Demonstrate project management skills 
  • Ability to work in a fast paced environment and handle large order volumes
  • Extremely driven and motivated with a thirst for getting the job done
  • Living in Amsterdam or in close proximity 

Spotzer is an Equal opportunity employer. If you think you meet these requirements and you are inspired to join a dynamic, international company that is growing rapidly, we look forward to your application letter and resume.

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