Product Manager - Platforms

Location: Amsterdam, Noord-Holland, Netherlands

Department: Tech Support

Type: Full Time

Min. Experience: Experienced

Spotzer’s mission is to be the global leader in delivering calls and leads to small to medium businesses through innovative digital marketing platforms and fanatical customer services.

At Spotzer we help enterprises deliver managed digital marketing services to their small to medium customers, and in doing so provide small to medium businesses with the means to get closer to their customers. Every month, across the globe we help more than 5,000 customers with compelling website, content, and performance marketing services. In the past year we have helped over 50,000 businesses do more online.

We are growing our Product & Tech team to better support our teams and our customers. The Product Manager - Websites is a key role based in our head-office in Amsterdam with responsibility for all website products across a range of platforms, and a focus to design, build and roll-out website products that help our enterprise partners grow the digital portfolios. You will be working in a dynamic team of smart product managers and product developers who are all passionate about building market-leading solutions.   

Responsibilities

  • Lead the development, implementation, and iteration of strategies and tactical execution plans for Spotzer website products including lead sites, ecommerce websites, and ,
  • Work collaboratively across multiple stakeholders to influence and drive the delivery of an excellent customer experience across the customer journey for internal and external stakeholders.
  • Drive the best execution in market for the delivery of website solutions to multiple geographic markets, through detailed planning on the prioritisation of key features, platform and API iteration across the portfolio, and across teams to deliver the best overall business outcome.
  • Work with key vendors to ensure the best commercial and customer outcomes and align roadmaps.
  • Identify and prioritise key features to improve user experience for businesses and consumers and the delivery of genuine value to SMB’s through a detailed and analytical approach evaluating user behaviour, website analytics,, and observation.  
  • Lead communication, training, and execution of new product and platform features across all teams. Lead the communication planning and execution to all core business stakeholders on key proposition, solution & execution milestones, deployments, new partner integrations to ensure aligned execution of the solutions & campaigns to market.
  • Work with cross-functional teams of developers, UX, Business Analysts, operational stakeholders to drive improvements to our website products.
  • Lead the communication planning and execution to all core business stakeholders on key proposition, solution & execution milestones, deployments, new partner integrations to ensure aligned execution of the solutions & campaigns to market.
  • Collaborate & provide actionable feedback to internal teams and partners around marketing proposition development opportunities & gaps based on internal analysis, data & sales feedback.
  • Conduct' post implementation reviews' of campaign execution and deliver recommendations for improvement & ongoing process changes to deliver best results.

Skills

  • 3-5 years in a product management role responsible for digital products
  • Tertiary qualifications in business, technology, or marketing.
  • Experience in B2B environments.
  • Experience with a range of website platforms, and analytics with the ability to traverse the fuzzy and technical aspects of being an awesome product manager.
  • Knowledge of website analytics and demonstrated experience using analytics to create compelling cases for action.  
  • Demonstrated track record of successfully taking products and services to market in complex markets.
  • Experience managing multiple initiatives and reporting against objectives and milestones and a focus on numeric and human factors.
  • Experience with building strategic GTM plans and project tracking dashboards to stakeholders.
  • Technical experience with HTML, CSS, JS, WordPress would be beneficial.
  • The ability to take data and analysis and translate this to compelling cases for action.
  • Knowledge of and experience with API’s is beneficial
  • Ability to influence and negotiate.
  • Ability to manage projects small and large.
  • Strong communication and presentation skills.
  • Strong attention to detail.

Key Result Areas

  • Delivery of website roadmap including presence, custom, and ecommerce initiatives.
  • Revenue growth from new partner initiatives.
  • Positive NPS.

 

Spotzer is an equal opportunities employer. If you think that you meet these requirements and you're ready to join a dynamic, international company that is growing rapidly, do not hesitate to apply!

 

 

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