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Junior Client Manager

We are looking for a talented Junior Client Manager to join our fun and creative team in Melbourne on a full time basis. The team project manages the production of a large volume of websites for Small to medium businesses. The Client Managers' primary responsibility is the day-to-day communications through telephone with clients based in the APAC region. The focus being on assisting clients build websites and other digital marketing products.

We are looking for a highly motivated, results oriented individual with excellent organisational and communication skills, strong work ethic and the ability to operate in a pioneering, dynamic and fast-growth environment. 

Spotzer is a fast paced, rapidly growing, global digital marketing business. Headquartered out of Amsterdam, we have 6 offices around the globe, and we are serving tens of thousands small businesses across the world by building their websites, launching their paid search campaigns and creating power content.


  • Manage customer contact pro-actively, handle questions and requests from inbound and outbound calls/ emails whilst giving the best customer service
  • Successfully obtain customer requirements and prepare these for internal production for website and video projects
  • Create written briefs for copywriters and designers to go into production
  • Overseeing full cycle project management of a website
  • Develop trusted advisor relationships with your portfolio of clients
  • Keeping tracking and order management system up to date
  • Assist with challenging client requests or issue escalations as needed
  • Collaborate with a great team sharing idea and best practice

Skills & Qualifications

  • The ability to communicate effectively and influence clients
  • Proven work experience in account management, customer service, Project management or relevant role
  • Keen interest in Digital marketing with willingness to learn
  • Understanding of SEO, SEM and Web production (Preferable)
  • Demonstrate ability to work well with others and take on responsibility in an open team environment
  • Hands on experience of CRM software  (Preferable)
  • The ability to take ownership of clients and their website projects
  • Strong work ethic and team spirit!

Spotzer is an Equal opportunity employer. If you think you meet these requirements and you are inspired to join a dynamic, international company that is growing rapidly, we look forward to your application letter and resume.

You must have full working rights to work in Australia.


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